At y111, we take the privacy of every registered player seriously. This Privacy Policy sets out in plain, clear terms exactly what personal information y111 collects from players across Pakistan, why we collect it, how it is stored and protected, and the rights you hold over your own data. Please read this policy carefully alongside our Terms and Conditions before registering your y111 account.
y111 ("we", "us", "our") is committed to protecting the personal data of every player who registers and engages with our online gaming platform at y111.pro. This Privacy Policy explains how y111 collects, processes, stores, shares, and safeguards your personal information in connection with your use of our website, mobile-optimised interfaces, and all associated gaming services.
This policy applies to all current and former registered players of y111, as well as to any individual who visits the y111 Platform without registering an account. By accessing y111.pro or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
y111 operates in accordance with internationally recognised data protection standards and applicable privacy regulations. We process player data only to the extent necessary to deliver our gaming services, comply with our legal and regulatory obligations, and maintain the integrity of our platform for the benefit of all players across Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.
This Privacy Policy should be read together with y111's Terms & Conditions and Responsible Gaming Policy, all of which are available on the y111 Platform. If you have any concerns about how your data is used, please contact our support team before using the Platform.
y111 collects the following categories of personal data in connection with the registration, verification, and ongoing use of player accounts:
| Data Category | Examples | Collection Stage |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Registration & KYC |
| Contact Data | Email address, mobile number, city of residence | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account name, transaction history | Deposit & Withdrawal |
| Verification Documents | CNIC copy (front & back), proof of address, source of funds documents | KYC Verification |
| Technical Data | IP address, device type, browser type and version, operating system | Automatic — on site access |
| Usage Data | Games played, betting history, session duration, pages visited | Automatic — during sessions |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support interactions |
| Marketing Preferences | Opt-in / opt-out status for promotional communications | Registration & Account settings |
y111 does not collect any special category personal data (such as biometric data, health information, or political opinions) from its players, except where such data is voluntarily provided by a player in the context of a responsible gaming self-exclusion request or a support interaction.
y111 collects personal data through the following channels and mechanisms:
y111 processes your personal data for the following clearly defined purposes:
y111 processes your personal data on the following legal bases:
y111 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with the following categories of third parties strictly on a need-to-know basis and subject to contractual confidentiality obligations:
All third-party service providers engaged by y111 are required to process your personal data solely in accordance with y111's instructions and applicable data protection standards. y111 does not permit any third party to use your data for their own independent commercial purposes.
y111 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit y111.pro. They allow the Platform to recognise your device on subsequent visits, maintain your session state, and analyse aggregate usage patterns.
y111 uses the following categories of cookies:
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the y111 Platform.
y111 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes, but is not limited to:
Notwithstanding the above measures, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. In the event of a data breach that is likely to pose a risk to player rights, y111 will notify affected players and relevant authorities in accordance with applicable data breach notification obligations.
y111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with y111's data destruction policy.
Subject to applicable law and certain statutory exemptions, you have the following rights in respect of the personal data held by y111:
To exercise any of the above rights, please contact the y111 support team via live chat or email at [email protected]. y111 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case y111 will notify you of the extension and the reasons for it.
The y111 Platform is strictly intended for adults aged 21 years and above. y111 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the y111 registration and KYC process, and any account found to belong to a person under the minimum age requirement will be immediately suspended and all personal data associated with that account securely deleted, except where retention is required by law.
If you have reason to believe that a minor has registered on the y111 Platform or that y111 has inadvertently collected personal data from a person under 21, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The y111 Platform may integrate third-party gaming software, payment gateways, and customer support tools. These third-party services operate under their own privacy policies and data processing terms. y111 is not responsible for the privacy practices of third-party service providers, though we contractually require all providers to maintain data protection standards consistent with our own.
The y111 Platform does not contain links to external third-party websites for commercial or advertising purposes. Any outbound links that may appear on the Platform are limited to regulatory and licensing bodies relevant to y111's operating context.
y111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where amendments are material, y111 will publish a notice on the Platform homepage and, where practicable, send a notification to the email address registered with your y111 account.
The effective date at the top of this policy indicates when the current version was last updated. Your continued use of the y111 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this policy periodically to stay informed about how y111 protects your personal data.
If you have any questions, concerns, or formal requests relating to this Privacy Policy or y111's handling of your personal data, please contact the y111 Privacy & Data Protection team through the following channels:
Please include your registered account username, a clear description of your request or concern, and any relevant reference numbers in all correspondence. y111 is committed to acknowledging all privacy-related queries within one (1) business day.
Six core commitments that define how y111 handles your personal data — built around transparency, security, and your right to be in control.
All sensitive personal data stored on y111 systems — including CNIC documents and financial records — is encrypted at rest using AES-256 industry-standard encryption. Your data is never stored in plain text.
y111 strictly prohibits the sale, rental, or commercial trade of your personal data. Your information is shared only with vetted service providers who are contractually bound to use it solely for delivering y111 services.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data rights request via live chat or email and y111 will respond within 30 days, guaranteed.
CNIC-based identity verification ensures only eligible adults aged 21 and above access y111 gaming services. KYC data is handled with maximum confidentiality and never shared with non-essential parties.
y111 sends promotional communications only with your explicit consent. You can opt out at any time from your account settings or by contacting support — and we will stop all marketing contact within 24 hours of your request.
y111 retains your data only for as long as legally required — typically five years for financial records under AML obligations. Once the retention period expires, your data is securely deleted or anonymised without exception.
Your data is protected, your identity is secure, and your rights are respected — that is the y111 promise. Join over 500,000 Pakistani players who trust y111 for cricket betting and live casino in PKR.
Must be 21 or older. Please gamble responsibly. Full terms apply.